All orders will be responded to by email within 24 hours. If the order is placed on the weekend, by Monday. We will confirm with you through email to confirm the product is in stock, when it will be shipped, and tracking information if it is available. If we have the item in stock, it will ship within 1 business day. We use Canada Post to ship.
We ship coast to coast in Canada and beyond. We will take every measure we can to make sure your order leaves our shop safely and arrives at your door as soon as possible.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Canada Post Calculated Rates:
Calculated at checkout - RUSH XpressPost shipping available to Canada and USA.
TWO DAY + PRIORITY SHIPPING AVAILABLE! If you have a strict deadline - shoot us an email before you order and we will confirm if it can be done! email@example.com
Flat Rate No Rush Shipping Rates:NEW *Free Shipping to Canada and USA on orders over $150*
Local Lower Mainland Delivery options:
Delivery within Vancouver - $6.99 (1-2 days)
Delivery within Richmond, North/West Vancouver, Burnaby - $8.99 (1-2 days)
Canada Shipping options:
Shipping within British Columbia - $10.99 (2-4 business days)
Shipping within Alberta, Saskatchewan, Manitoba - $12.99+ (3-5 business days)
Shipping within Canada $14.99+ (4-8 business days)
USA Shipping options:
under 500g - $11.99 (3-5 business days)
under 2kg - $16.99 (3-5 business days)
over 2kg - $24.99 (3-5 business days)
International Shipping options: (example)
QUOTE REQUEST - $0 - Place your order, we provide an accurate quote.
up to 250g - $15 (two pucks or two bottles)
up to 500g - $26 (4 pucks, 2 sets (32) bearings)
up to 1kg - $35 (8 wheels, set (16) bearings)
up to 2kg - $69 (pants, 5 pucks, 8 wheels, set (16) bearings)
up to 3kg - $89 (Jr skates)
up to 4kg - $109 (Sr skates)
Special International Shipping for Small Items up to 2kg:
This is the best way to ship a small bag of Wheels, Bearings, Hardware, Pants, Shirts, Tape etc. anywhere in the world within about a week via Airmail!
Small Item Envelope
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To allow for the weight of packaging, we may round the weights up by a percentage.
ELIGIBLE ITEMS: Little stuff
Wheels, Bearings, Hardware, Pants, Pucks, Balls, Shirts, Toques, Tape, Socks etc.
NON-ELIGIBLE ITEMS: Big stuff
Sticks, Shafts, ABS/Composite Blades, Skates, Bags, Shin Guards, Elbow Pads, Helmets, Girdles, Goalie Protective etc.
If for any reason you are unsatisfied with your purchase, please use the contact us form and we will do our best to correct the issue. All products will have a 14 day return window, but exceptions can be made for unused products still in packaging.
If you used 'FREE SHIPPING', your refund total will be minus our initial cost to ship. We do not provide free return shipping unless we made a mistake.
Please let us know as soon as you have any issue with your order and we should be able find an amicable solution.