Shipping:

All orders will be responded to by email within 24 hours. If the order is placed on the weekend, by Monday. We will confirm with you through email to confirm the product is in stock, when it will be shipped, and when you should expect to receive it. We will also include any tracking information if it is available. If we have the item in stock, it will ship within 1 business day. We use Canada Post to ship.

We ship coast to coast in Canada and will take every measure we can to make sure your order arrives at your door as soon as possible.

Rates:

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Local Lower Mainland Delivery options:
Delivery within Vancouver - $5.99
Delivery within Richmond, North/West Vancouver, Burnaby - $7.99

Canada Shipping options:
Shipping within British Columbia - $10.99
Shipping within Alberta, Saskatchewan, Manitoba - $12.99
Shipping within Canada $14.99

USA Shipping options:
under 2kg - $16.99
over 2kg - $26.99

International Shipping options:  (example)
up to 250g - $14.99 (two pucks or two bottles)
up to 500g - $24.99 (4 pucks, 2 sets (32) bearings)
up to 1kg - $44.99 (8 wheels, set (16) bearings)
up to 2kg - $79.99 (pants, 5 pucks, 8 wheels, set (16) bearings)
up to 3kg - $119.99 (skates)

Special International Shipping for Small Items up to 2kg:
This is the best way to ship a small bag of Wheels, Bearings, Hardware, Pants, Shirts, Tape etc. anywhere in the world - Airmail!
We can get pretty creative with these shipments, but keep the items small or they won't fit! Below is a few ideas of what can fit in these envelopes:

Small Item Envelope Examples / Hall of fame:

• 2 Gatorade bottles, 10 x 47mm goalie wheels, 1 Bauer T-Shirt, 1 Bauer Toque
• 2 Gatorade bottles, 10 x 47mm goalie wheels, set (16) bearings, set of Hi-Lo Axles and Spacers
• 16 wheels, 2 set (16) bearings
• 10 IDS Pro Shot Pucks, 8 Wheels
• 1 Gatorade bottle, 1 Bauer T-Shirt, 8 Wheels, BladeTape, set (16) bearings

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To allow for the weight of packaging, we may round the weights up by a percentage.

ELIGIBLE ITEMS:

Wheels, Bearings, Hardware, Pants, Pucks, Balls, Shirts, Toques, Tape, Socks etc.

NON-ELIGIBLE ITEMS:

Sticks, Shafts, ABS/Composite Blades, Skates, Bags, Shin Guards, Elbow Pads, Helmets, Girdles, Goalie Protective etc.

Returns Policy

You may return most new, unopened items within 20 days of delivery.

If for any reason you are unsatisfied with your purchase, please use the contact us form and we will do our best to correct the issue. All products will have a 20 day return window, but exceptions can be made for unused products still in packaging.

Please let us know as soon as you have any issue with your order and we should be able find an amicable solution.

If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll contact you via e-mail to help as best as possible.

If you require a rush order please use the contact us form before you place your order and we will arrange it with you.

Shipping in and around Vancouver should take two business days at the most. Sometimes same day!

Returns

If for any reason you are unsatisfied with your purchase, please use the contact us form and we will do our best to correct the issue. All products will have a 20 day return window, but exceptions can be made for unused products still in packaging.

Please let us know as soon as you have any issue with your order and we should be able find an amicable solution.